"There is a mix up with a seller and I with regards to payment for an item. They subsquentially sent me an unpaid strike for that which was paid thru Paypal but the never got it. This is preventing me from bidding on this item that I want. Can you allow me to bid on it by lifting your restrictin?"
Here's what he failed to mention:
- He has 87.1% positive feedback (Total score of 26)
- 9 negatives in the last 6 months (all non-payment)
- 1 Neutral for slow payment
- 1 mutually withdrawn
What a COD BAG!
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5 comments:
Here's another one for you. An oldie-but-goodie. Let me preface it: This lady won a $900 chandelier for $49 plus $50 flat rate shipping. Shame on me because I failed to realize the box was oversize-3 and, because she was in Florida and we're in WA the freight alone was over $100. We figure, "Oh Well, such are the dangers of flat rate shipping."
Unfortunately the item was damaged in transit. Whatever... it happens, right? Here is the e-mail exchange from this whack-job lady who tried to extort a professional repair job on a unit that, by all rights, could have been fixed by a 4-year-old with a set of pliers:
CrazyLady: I am attaching 3 pictures in this email, and will follow up with a another email with 3 more pictures. Why would Fed Ex want to pick it up if we file a claim? I'm not sure what repairs will cost, but it may be possible.
I understand I got this item for $49.99 and spent $50.00 on shipping, but I don't feel it was packaged to arrive in the condition that was described in the ad. It was listed in the ad as brand new in box.
Basically I expected that the packaging would be reflective of the delicate nature of a lighting fixture, as well as the overall high retail value. Bubble wrap on the bottom tier of the chandelier along with additional box filler would have made all the difference in this item arriving in good condition.
Do you still have the second identical chandelier?
US: Thanks for the photos. I have filed the claim with FedEx. Please make the Chandelier and all of the packaging materials available for pick-up. That is how FedEx will determine whether to pay and how much to pay for the freight claim.
I am sorry you are disappointed with the packaging. As you can see from the carton, this is Forte’s original packaging. We did not re-pack. However, we stand behind the packaging and FedEx. Once they determine the claim, I will refund your money. Sorry for the inconvenience. Please call if you have any questions or concerns.
PS: Sorry, I do not have the other unit any longer. It is sold it.
CrazyLady: Unless Fed Ex is going to pay for replacement value, then I'm not interested in that solution. Forte original packaging is a mute point. I didn't buy it from Forte. It was not properly secured for shipping with Fed Ex and I don't believe they are going to accept responsibilty for the damage.
US: What is your ideal solution?
I assure you I am not trying to back out of anything. I have no problem refunding your money, but I need to be able to file my claim with FedEx. That means they need to pick up the product and its packaging. Once they confirm that all is there, I can refund your $99.99.
CrazyLady: I called Fed Ex as soon as the package arrived and they asked about the packaging. The impression I got was that Fed Ex was not responsible for the packaging. You said you would stand behind the packaging and I think you should.
I don't want to basically sell the chandelier to FedEx for $99.99. I will make the item available for inspection from FedEx, but I want the money reimbursed so I can have it repaired.
Ideally an item in brand new condition would be my favored result of this Ebay transaction. Now that I have a bent up version sitting in the box in my foyer I guess the next best option I have is to have it repaired by the responsible party.
US: I’m sorry. I am not making myself clear.
Here is what I intend to do:
1. Have FedEx Pick-up the item and it’s packaging.
2. Confirm with FedEx that they have it picked up.
3. Refund you your $99.99.
You don’t have to worry about the freight claim. If I get reimbursed, yeah for me. If not, I am out the money. Either way, you are free to buy another chandelier.
Regards,
CrazyLady: NO. Maybe I am not being clear. You advertised an item as new in the box and for it to arrive in said condition. You packaged it poorly and now it is damaged. Obviously I will not have an opportunity to buy this same chandelier for the same price, so I would like to have it repaired instead of getting $99.99 back. I need some consideration for the repair. How much are you willing to refund me for the repair?
US: No response (about here we called FedEx and realized she had already tried to file her own damage claim, but refused to let them inspect the freight)
CrazyLady: FedEx says that they would be rejecting the claim due to lack of proper care in shipping materials. They told me that when I first called, and they told me that again tonight (they also told me the exact cost of shipping).
I think I am being more than reasonable asking for you to refund money so I can have the item repaired. The financial burden does not fall on FedEx or myself for this damage.
I told you it was damaged. I sent 6 photos. FedEx has said they will be rejecting the claim due to lack of packaging. You are not getting reimbursed by FedEx, and I have told you repeatedly I would like to have it repaired and you are responsible for said repair.
You have stated you will not pay for it to be repaired. Please respond with an offer of refunded monies for lack of proper packaging.
US: am offering you a 100% refund.
The packaging and subsequent freight claim is none of your concern. It is between FedEx and my company. We intend to refund you regardless of the outcome of the claim. However, based on the photos you sent, we believe the chandelier is a total loss, not worth repairing. If you feel differently; that’s your prerogative.
Here are the options we present:
1. Make the item and its packaging available for pick-up and receive 100% of your money back, including S&H.
2. Keep the item in its present condition.
FedEx is already scheduled to pick up. Failure on your part to make the item available will be interpreted as acceptance of the item and no refund will be granted.
You will receive no further correspondence from us until we are notified by you or the carrier regarding pick-up status.
CrazyLady: I never filed a claim, only called FedEx when the item arrived damaged. They told me to contact you to file the claim which I did. I took pictures and did everything as requested by you. No attempt was ever made to inspect the item by FedEX. There is no such claim. Produce it!
The refund was requested from you was on the basis on improper packaging which I have stated OVER AND OVER AND OVER. I will just take this up with eBay and provide them with the email exchange, plus anything additional FedEx has. SINCE I KNOW FEDEX DOES NOT HAVE A CLAIM FILED BY ME!
I also know you lied about the $100 you paid for shipping as you previously stated, it was only $18.00 per FedEx. I think you misrepresented the item and have some angle at receiving it back to scam someone else. Maybe then you could sell it again damaged and get FedEx to cover the $$$.
You are the kind of seller that ruins the spirit of the exchange.
All further contact will be through eBay. Do not contact me.
So there you have it. We somehow developed some elaborate scam in which we ship enormous lighting fixtures corner-to-corner across the country so we can file petty claims against freight companies and just rake in the profits. If this scam works out we ought to be retiring in the Cayman Islands any day now.
Sufficed to say, we got negative feedback on this one, but it was worth it.
I know this was a long time ago
but i really would like to know what happend?
Did the crazy lady do the thing with fedex?
Did you ever get a claim in with fedex? I'm guessing NO
Did this idiot open a paypal claim after?
Did you get a chance to win it with paypal if she opened it? Or did the idiot have to ship back a damaged item she could have repaired herself if she wanted it so bad.
I Hope you respond as this ones a unique situation I haven't heard of until today.
She did file a claim with paypal and "won". Paypal instructed her to ship it back and she would receive a full refund once the shipment was signed for... we never saw the chandelier and never heard from her again.
This has become our default stance on this kind of thing. We cheerfully offer the same thing Paypal or Amazon requires us to do. I am dealing with a nut on Amazon right now... details to follow.
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